Health Equity Matters recognise the importance of respecting your privacy and are committed to protecting your privacy when handling your personal information.
Information on the better to know website is provided as general advice and should not be taken as advice by a medical professional. Although all information has gone through professional technical review processes. Where appropriate, please seek further advice from a medical professional.
Health Equity Matters assumes no responsibility and accepts no liability for the condition or content of any other websites or information linked to or accessed from our websites.
We collect your personal information for the primary purpose of assisting us in the necessary administration of our organization and for the continued provision of our services to you, which include:
The personal information we collect about you includes:
We will not disclose any personal information unless otherwise granted permission to do so.
We will take all reasonable steps to protect the personal information that we hold from misuse, interference, and loss, and form unauthorised access, modification, or disclosure by means of secure premises, locked cabinets, firewalls, password access, and secure servers.
However, you acknowledge that the security of communications sent by electronic means or by post cannot be guaranteed. You provide personal information to us via the internet or by post at your own risk. We cannot accept responsibility for misuse, interference or loss, or unauthorised access, modification, or disclosure in respect of your personal information where the security of the information is not within our control.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.
If you suspect any misuse, interference or loss, or unauthorised access, modification, or disclosure in respect of your personal information, or any other privacy breach please let us know immediately.
We like to make sure you are fully aware of your personal information rights. You are entitled to the following:
In order to protect your personal information we may require identification from you before releasing, rectifying, and/or removing any personal information.
If you want to contact us regarding your personal information please see clause 10 for our contact details.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect personal information from you automatically through cookies or similar technology. This improves your experience on our website.
Our website uses the following cookies:
- Google Analytics
- Facebook Pixel
- Google Ads
You can set your browser not to accept cookies. However, by changing these settings, in a few cases, some of our website features may not function as a result.
It is important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. If you find that the personal information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact us here:
Health Equity Matters formally known as the Australian Federation of AIDS Organisations Limited (AFAO) (ABN 91 708 310 631)
Address: 414 Elizabeth Street, Surry Hills, NSW 2010
Phone: 02 9557 9399
Last updated on 31 May 2023