Privacy Policy

In this Privacy Policy, “we” means Health Equity Matters formally known as the Australian Federation of AIDS Organisations Limited (ABN 91 708 310 631).

Health Equity Matters recognise the importance of respecting your privacy and are committed to protecting your privacy when handling your personal information.

Detailed information regarding our management of your personal information is included in our Privacy Policy which is available here. This notice should be read in conjunction with the Privacy Policy.




Information on the better to know website is provided as general advice and should not be taken as advice by a medical professional. Although all information has gone through professional technical review processes. Where appropriate, please seek further advice from a medical professional.

Health Equity Matters assumes no responsibility and accepts no liability for the condition or content of any other websites or information linked to or accessed from our websites.


1. Why we collect personal information.


We collect your personal information for the primary purpose of assisting us in the necessary administration of our organization and for the continued provision of our services to you, which include:

  • responding to enquiries or complaints received;
  • sending information about Health Equity Matters, our member organisations, and other HIV-related news;
  • assessing job applications, communicating with you about the application and for recruitment functions;
  • assessing quotes, invoices, purchase orders or service requests, and managing relationships with suppliers;
  • conducting research, surveys, training sessions and marketing (including direct marketing);
  • managing our relationship with you (including with suppliers, member organisations, other stakeholders and members of the public interested in HIV news).


2. What personal inforamtion we collect


The personal information we collect about you includes:

  • Your name, and email address.
  • Other information which may assist us in conducting our organisation and providing and marketing our products and services.


3. Disclosing personal information


We will not disclose any personal information unless otherwise granted permission to do so.


4. Health Equity Matters Privacy Policy


Our Privacy Policy, available here contains information about how you may access the personal information we hold about you, and how you may seek the correction of this information.

Our Privacy Policy also contains information about how you can make a privacy complaint, and how we will deal with your privacy complaint.


5. How we hold personal information - security


We will take all reasonable steps to protect the personal information that we hold from misuse, interference, and loss, and form unauthorised access, modification, or disclosure by means of secure premises, locked cabinets, firewalls, password access, and secure servers.

However, you acknowledge that the security of communications sent by electronic means or by post cannot be guaranteed. You provide personal information to us via the internet or by post at your own risk. We cannot accept responsibility for misuse, interference or loss, or unauthorised access, modification, or disclosure in respect of your personal information where the security of the information is not within our control.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.

If you suspect any misuse, interference or loss, or unauthorised access, modification, or disclosure in respect of your personal information, or any other privacy breach please let us know immediately.


6. What are your personal information rights?


We like to make sure you are fully aware of your personal information rights. You are entitled to the following:

  • The right to access and request a copy of your personal information;
  • The right to request us to rectify any of your personal information held by us;
  • The right to request we remove or erase your personal information;

In order to protect your personal information we may require identification from you before releasing, rectifying, and/or removing any personal information.

If you want to contact us regarding your personal information please see clause 10 for our contact details.


7. How we use cookies and what types of cookies do we use?


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect personal information from you automatically through cookies or similar technology. This improves your experience on our website.


Our website uses the following cookies:

- Google Analytics

- Facebook Pixel

- Google Ads


You can set your browser not to accept cookies. However, by changing these settings, in a few cases, some of our website features may not function as a result.


8. Maintaining quality of your personal information


It is important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. If you find that the personal information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.


9. Contact Health Equity Matters directly regarding any other use of content


Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact us here:

Health Equity Matters formally known as the Australian Federation of AIDS Organisations Limited (AFAO) (ABN 91 708 310 631)

Address: 414 Elizabeth Street, Surry Hills, NSW 2010

Phone: 02 9557 9399


Last updated on 31 May 2023

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Acknowledgement of Country

We acknowledge and pay respects to Aboriginal and Torres Strait Islander people as the traditional custodians of the lands on which we work.